Communications Intern

Title: Communications Intern

Responsible to: Head of Partnerships

Salary and contract: £100 per day, part-time (1 day per week, which can also be worked as two half days), 6-month fixed term (Dec 2018 - May 2019, with the possibility of renewal).


Ensemble UK is a registered charity that aims to establish a sustainable model for economic and social progress in the Eastern Congo. We do this by:

  • building awareness of the issues affecting the region

  • raising money to provide grants and low-interest loans that enable social entrepreneurs in the region to generate wealth and distribute products and services that improve well-being

  • creating and coordinating an ecosystem of people and companies who work together to deliver solutions, including design and technology solutions that enhance and accelerate impact

  • raising money to support the operational overheads of the organisation

Ensemble UK has established a long-term relationship with Ensemble DRC, which is registered as a cooperative in Bukavu, South Kivu. Essentially Ensemble DRC acts as an incubator using its extensive local knowledge to ensure the grants, loans and offers of practical support from Ensemble UK are effectively placed, monitored and evaluated.

The intended outcomes are to reduce poverty, improve well-being and strengthen resistance to conflict in the communities of North and South Kivu. In just four years, Ensemble DRC has supported 24 social businesses, 83% of which have scaled and 8 of which now operate independently. Together, these businesses have employed 500 people and 3,500 farmers/growers. They have provided goods and services of social value to 500,000 people and last year generated $4 million in revenue.

Over the next three years, Ensemble UK will work closely with Ensemble DRC to secure greater support for our operations in Eastern Congo in order to expand the number of our social business partners. With a newly established team in the UK and a network of expert volunteers from across Europe, there is now a significant window of opportunity for Ensemble UK to pursue a new communications and social media strategy designed to raise the profile and reputation of Ensemble’s work in Eastern Congo.

Summary of Role

This role is ideal for a junior communications professional or recent graduate looking to develop their skills and experience in a dynamic, grassroots organisation. This is a new position, meaning that the successful applicant can really make it their own.

We are looking for someone who is passionate about supporting international charities and social enterprises to enhance the way they communicate about their work. In particular, someone who can help us shape and implement our social media strategy to enhance the profile and reputation of Ensemble Pour la Différence. You don’t have to be an expert in the DRC, but you will share our passion for increasing awareness and understanding of overlooked and marginalised communities.


The Communications Intern reports directly to the full-time Head of Partnerships. The Communications Intern will play a key role in engaging with Ensemble’s different audiences (primarily online), with a view to raising our profile and mobilising support for our work.

Digital Communications

  • Work with the Head of Partnerships to develop and deliver Ensemble’s social media strategy.

  • Manage Ensemble’s Facebook, Instagram, LinkedIn and Twitter accounts, with the support and input of the Head of Partnerships and the Ensemble DRC team.

  • Identify success stories and case studies to showcase on social media.

  • Write compelling copy (primarily personal stories, blog posts and news articles) for the website and social media.

  • With the support of the Head of Partnerships ensure that the Ensemble website is regularly updated, and be responsible for consistency and quality control.

  • Support the Head of Partnerships to collate information for the monthly Ensemble newsletter, drafting content as needed.

  • From time to time, support the Head of Partnerships with online appeals and social media promotion.

  • Monitor social media for any press / journalist / public requests that Ensemble should respond to.

Asset Management

  • Create an Ensemble digital photo and video library from our existing media content using a structure to be agreed with the Head of Partnerships.

  • Audit the library and identify images and video clips to illustrate social media posts.

  • Prepare the content for online dissemination.

  • Coordinate the processing and management of new media content (e.g. photos, video, audio clips, narrative interviews with partners etc.) from Ensemble staff and the Ensemble volunteer network.

  • Work with the Head of Partnerships to select images to illustrate social media posts, blogs and other digital media content.


  • Monitor press coverage and social media metrics using analytic tools.

  • Support the Head of Partnerships to commission design work and asset production from third party organisations and the Ensemble volunteer network.

Person Specification  


  • At least 6 months experience in communications / marketing (paid or voluntary)

  • Strong writing and editing skills; excellent attention to detail

  • Experience (ideally in a professional context, but voluntary experience is also welcome) of social media and community management, and of adapting a message to different audiences

  • Experience of website management

  • Experience (ideally in a professional context, but voluntary experience is also welcome) of online awareness-raising campaigns / mobilising online support for a cause

  • Confident user of the Microsoft Office package (particularly Word and PowerPoint)

  • A strong sense of what makes a compelling story, and what makes a powerful photograph

  • A commitment to Ensemble’s values and an interest in the DRC

  • Excellent coordination skills and the ability to work to tight and multiple deadlines


  • Working knowledge of the Adobe Creative Suite / Cloud (particularly Photoshop and InDesign)

  • Experience of website management

  • Working knowledge of Google Analytics and Google AdWords

  • An ability to interpret and analyse social media metrics

  • Experience building relationships with people working remotely to you

  • Experience of working in a charity or social enterprise

To Apply

Please send your CV and cover letter (one page maximum) to Vicky Nida (Head of Partnerships) at vicky@ensemblepourladifference.org outlining how your skills and experience meet the person specification.

Applicants are invited to apply as soon as possible as interviews may be conducted on receipt of a suitable CV.